Your questions answered

Below, you'll find answers to some of the most common questions I receive about my website design services.

Whether you're curious about my design process, the costs involved, or what’s needed to get started, this FAQ page is here to guide you through.

I specialise in building websites on Squarespace, a versatile and user-friendly platform that allows for stunning, custom designs tailored to your business needs. Squarespace provides a range of powerful tools for e-commerce, SEO, and seamless user experiences, making it ideal for small to medium-sized businesses.
Yes! Once your website is launched, you’ll be able to make changes easily through Squarespace's user-friendly interface. I also provide training to help you feel confident updating content or adding new pages. If you need more complex updates, I’m always here to help.
The timeline depends on the complexity of your project. A typical portfolio website takes about 2 to 4 weeks to complete, while e-commerce websites may take 3 to 6 weeks. Every project is unique, and I’ll keep you updated throughout the process.
Absolutely! All Squarespace templates are designed to be responsive, meaning your site will look great on any device—desktop, tablet, or mobile.
 No, I only work with Squarespace. I’ve chosen to specialise in this platform because it allows me to deliver the best results for my clients.
Yes, I integrate SEO best practices throughout the web design process, following all Google guidelines. As part of the website build cost, I configure essential Google services such as Google Search Console, Google My Business, and Google Analytics to give your website the best chance of ranking on Google as quickly as possible. I can also advise on ways to improve SEO and help with implementation to enhance your website's visibility and performance.
Yes, Squarespace has powerful built-in e-commerce tools that allow you to sell products, manage inventory, and handle payments easily. I can help set up everything from product listings to shipping options.
 In addition to the design and build of your website, there are essential ongoing costs for web hosting and domain registration, which are paid directly to the providers, not to me.
Every website requires these two elements to function properly, which is like paying 'rent' for your site’s presence on the internet.
Domain: A custom domain name (e.g., .co.nz) typically costs around $40-70 per year.
Squarespace Web Hosting: Squarespace offers a range of plans depending on your needs. Some plans include hosting and a free custom email. We’ll figure out which plan is best for you, depending on whether you already have these elements or need them set up. Current pricing can be found here on the Squarespace website. By signing up through me, you'll get 20% discount on your first annual payment.
If you already have a domain but not hosting, or if you wish to use another hosting provider, please contact me directly to discuss your options. I’ll always be upfront about any additional costs to ensure there are no surprises.
Yes, I require a 20% deposit to secure your project in my schedule. The remaining balance is then paid in two instalments: one after the first draft is completed and the final payment when your website goes live and you’re happy with the results.
You can find out more about my process here.
 Absolutely! Whether you’re looking to refresh your design or add new functionality, I specialise in updating existing Squarespace websites to make them more effective and visually appealing.
 Yes, I can handle the entire migration process to ensure your existing content is seamlessly moved over to Squarespace, with minimal disruption and downtime.
Yes, I optimise images, videos, and code to ensure your site loads quickly. This helps reduce bounce rates and improves the user experience.
 I offer ongoing maintenance and support packages tailored to your needs. Whether it’s regular updates, new features, or troubleshooting, I’m here to support you post-launch.
Yes, I can integrate your social media platforms into your website, allowing visitors to follow or engage with your business across multiple channels.
Squarespace takes care of hosting, SSL security, and regular backups. I also provide guidance on additional security measures to keep your website safe.
Absolutely! No job is too small. I’m happy to help anyone on an hourly rate, whether you need a few finishing touches, a small fix, or just an expert eye to refine your site. Sometimes all you need is a Squarespace designer to step in and solve a problem quickly, saving you time and frustration. If you’re stuck, reach out—I’d love to help!